Delivery Policy


All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you when the product will be available, or refund the total amount of your order, using the original method of payment.  

Delivery Location: Knit kits offered on our website are only available for delivery to addresses in the United States. Shipments outside of the United States are not available at this time. 
 
Delivery Time: An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfil your order within fifteen [15] business days of the date of your order. Business days mean Monday to Friday, except holidays. Please note we do not ship on weekends 

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered.  

Shipping Costs: are based on the weight of your order and the delivery method. The shipping cost applicable only within the USA. International shipping cost may vary.

Damaged Items in Transport: If there is any damage to the packaging on delivery, contact us immediately at: info@janesknittingkits.com